MEGAWISEElectric Kettle, 1.8L Borosilicate Glass Tea Kettle with LED Light, Auto Shut-Off and Boil-Dry Protection Cordless Kettle Fast Boiling

The kettle appears well made. I have some observations that may help prospective purchasers. The main reason i opted for this design was the lack of plastic in contact with water being boiled. A design feature is that the body of the kettle is lifted by a handle on the side. If you fill the kettle to maximum capacity the weight can be quite a strain on the wrist when the kettle is lifted. (I am over 80, so this criticism may not apply to younger users with a more robust constitution.)Filling the kettle to the 1.5 liter mark with cold tap water it takes an average of 9 minutes 50 seconds to boil +/- 20 seconds. The uncertainty arises from three main causes:1. Variability in the temperature of cold tap water is not established.2. There will be a small error in filling the kettle to the 1.5 L line.3. It is difficult to assess accurately when a full rolling boil is achieved.Item 3 is by far the biggest source of error.I have owned my kettle for 3 months and overall i am quite pleased with the purchase.

I bought this to heat up jugs of water for hot chocolate and the mop bucket at a house I’m planning to sell that has the water turned off. It has a large capacity and heats the water to boiling quickly. However, when filled to max line and boiling, it throws water out of the lid and runs down the side of the pot into to heater before it automatically shuts off. I don’t really know if this will cause a problem for this appliance but I hurry and intercept it. It doesn’t boil over when not completely full though. The blue light is a nice feature to let you know the pot is on and looks cool.

Kettle came on time and was well packaged. Old kettle heated a little quicker but this one has a top that is easier to open.

I really like that it is an all glass pot. It’s super easy to keep clean and boils water quickly.The blue LED lights are very pretty shining within the water letting you know that it’s turned on and getting hot. That’s my favorite esthetic and practical part.The black plastic and stainless steel bottom look great with the glass bowl, water and classy blue LED lights shining within. It’s a pretty pot.There are some minor issues.- The push button lid could have been better designed. It has a funny built in half way catch, unless you press down fully. That may be a ‘feature’ for some.- The water, when just getting started, can get noisy for a while. I don’t know if it’s materials of different types heating at different rates or what-not. But at first it can get loud, on occasion. I really don’t know why.- My wife wishes it had a temperature setting. She really likes her hot tea, just so! I just want it to get to boiling as soon as possible. It works great for me.Overall, I’m very pleased with it. I just hope it lasts a very long time. So far, so good!

We love this, we use it all the time for all kinds of things. It heats up really quickly, lights up blue, and there is no base that gets hot with it so it's safer to use

I love to fix my tea with this very practical yet beautiful design! Doesn’t take long to heat the water!

I purchased this hot pot for making my tea every morning. It's faster than using the microwave or the stove top. It has worked great for me the last year and a half but this morning I came downstairs and found that the base and the pot were hot and I hadn't used it for 3 days. I called the company and even though it is out of warranty, they are willing to send me a new one free of charge as the base should not be hot when it hasn't been used for an extended period of time. There is no wear or damage to it that I can find aside from a tiny bit of mineral buildup on the interior. I am really pleased with the customer service and look forward to having my new one.

Wanted to love this kettle but after only 3 months we noticed what I thought was loose tea from a broken bag. When it appeared again a day later after having been wiped out, I quickly realized that it was metal fragments from somewhere under the heating plate that were somehow getting into the kettle.When I bought the kettle I completed the info to receive a 1-year warranty. So today, I reached out to the manufacturer via chat. Over the course of about 90 minutes (yes, 90 minutes!) they tried to blame the fragments it on water quality/ hard water / build up and ultimately suggested I use vinegar to remove any build up. There was no build up because 1. we have a whole house filter and only use reverse osmosis water in the kettle, 2. I regularly cleaned the kettle with vinegar, 3. We don't have hard water - I've had it tested. We wipe the kettle out on a regular basis AND isn't build up from water usually white, not reddish brown.Next they repeatedly told me that their customer support only provides replacement parts and troubleshooting help but is not for warranty service. Then they informed me that since the kettle was sold by Amazon Services, they are responsible for honoring the 1-year warranty. Sounded like BS but I did as they asked and called Amazon who then called the manufacturer and confirmed that the manufacturer, MegaWise is responsible for warranty service. Amazon only covers the first 30 days. The Amazon rep tried to connected me with the rep at MegaWise and when Amazon disconnected the call, so did the MegaWise rep. Meanwhile, I still had the chat open from MegaWise customer support - the one who told me Amazon was responsible, so I filled her in on what happened and she reluctantly offered a one-time replacement. At that point, I was on my second call to Amazon. The Amazon rep, after hearing what I'd done to try and resolve the issue, immediately offered me a refund and apologized for the ridiculous inconvenience. At that point I declined the offer of a "one-time replacement" from the Live Chat rep at MegaWise and mentioned that I'd be sure to leave a detailed review of my experience with both the product and customer service.Check out the pictures, the kettle has a big design and or manufacturing flaw that doesn't properly seal the glass and metal together. The water gets trapped in the metal base of the kettle causing it to corrode and allowing metal flakes back into the kettle each time it boils. Dangerous.And why would you buy anything from a company that boast a 1-year warranty they never had any intention of honoring. They claim they "want you to be happy" It's even printed on the bottom edge of the kettle. However, it took me 90 minutes of live chat, and two calls to Amazon to get this resolved.Don't just stay away from this kettle, stay away from the company!